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We are CSEA/VOICE: a union made up of and working for family child care providers from across New York State, organizing for power to take on challenges facing us and the children and families we serve.


  • Register online for the Long Island October 14 Child Care Summit!

    summit_Banner3314140-red-arrowCLICK HERE TO LEARN MORE ABOUT  THE SUMMIT



     Register today!
    Saturday, October 14 in Nassau, Long Island
    Long Island Marriot Hotel
    101 James Doolittle Blvd.
    Uniondale, NY 11553
    Get Directions


    Get state approved training to meet registration/licensing requirements
      with participating training organizations by using the CSEA/VOICE Professional Development Training Program. There are many child care training topics and hours, delivered by participating training organizations are available.

    This opportunity is funded by the Professional Development dollars that CSEA/VOICE negotiated in our second union agreement with NYS and OCFS.

    *How to Use this Program *

    1.  Go to: and enter your license/registration number and CSEA ID,  then select a participating training organization where you would like to take training.

    2. Now you must contact the participating training organization directly to REGISTER for training classes. You should have no out-of-pocket expense when using a participating provider. You may take as many classes as you like.

    For more information contact Diane Medick at or at 518-782-4426 or 855-472-6848 (toll-free). For more information about CSEA/VOICE call our Bi-lingual Child Care Resource Center at 877-483-CSEA (2732).

  • CSEA/VOICE Tuition Assistance Program


    CSEA/VOICE is offering tuition assistance once again to all NYS Registered Family or Licensed Group Family childcare providers outside of New York City taking credit-bearing coursework leading to an Associate’s or Bachelor’s Degree in Early Care Education or coursework toward a Child Development Associate Credential (CDA).

    CSEA/VOICE can provide tuition vouchers or reimburse up to $285 per credit hour for courses up to four credits for a total of four vouchers and/or reimbursements between October 1, 2017 and March 31, 2018.

    Tuition Reimbursement Application

    Tuition Voucher Application

    2017-2018 CSEA/VOICE Tuition Assistance Program Catalog


  • CSEA/VOICE (CDA) Scholarship Program (Child Development Associate Credential)

    CSEA/VOICE is offering a CDA Scholarship program, negotiated in our second union contract, and available to all NYS Registered Family or Licensed Group Family childcare providers outside of New York City.

    There are two ways to take advantage of this exciting new program. You can either have CSEA/VOICE pay the participating education institution directly via payment code or you can pay for it and be reimbursed up to $3,000.

    You may receive a CSEA/VOICE CDA payment code by clicking on the link below and selecting a participating training provider or submit a CSEA/VOICE CDA reimbursement form for reimbursement of eligible expenses.

    If you have any additional questions, please call the CSEA WORK Institute at 866-478-5548. You can find the application to download and print, below.

    CDA Scholarship Reimbursement Application


    Every two years, OCFS conducts a survey of the price of child care to private pay parents across New York state.  The data collected is used to determine the DSS subsidy reimbursement rate in your County.  The survey is conducted by phone and will happen over the next 12 weeks.  If you are called to participate, you will see “Mrkt Rate Srvy” on your caller ID.  If you cannot take time to answer the survey questions when you are called, you can still answer the call and make arrangements to do so at a time that is convenient for you.  All information that you provide is confidential.

    You will also receive a letter and a form from OCFS.  It is helpful to complete the form (although OCFS does not collect them) to help prepare your answers for a call.  You can access both the letter and worksheet (form) in English and in Spanish below.  Some providers may receive a call before the OCFS letter arrives.

    If you are called to participate, we strongly encourage you to do so, even if you do not currently serve children receiving subsidies.  The more participation by providers serving private pay parents, the better data OCFS will have and use to establish new DSS subsidy reimbursement rates next year.

    If you have questions or would like more information about the OCFS Market Rate Survey, contact us by email; or call 877-483-CSEA (2732).

    Market Rate Survey Letter to Providers (in English) 
    Market Rate Survey Worksheet (in English)

    Carta de encuesta de tarifas de mercado a los proveedores (en español)
    Hoja de trabajo de la encuesta sobre la tasa de mercado (en español)


  • CSEA Child Care Contract Negotiations – 2017 Member Survey



    Lee la carta en español aquí
    Haga clic para la encuesta (en Español)
    Complete the survey online (in English)


    Dear CSEA/VOICE Local 100 A and CCPT Local 100B members,

    We will soon begin to negotiate our third family child care contract with the Office of Children and Family Services (OCFS) and New York State. Our CSEA Child Care negotiating team is made up of a diverse group of our members representing communities across the state.

    The last two rounds of contract negotiations resulted in new resources and programs for family child care providers across the state: $500 Quality Program Grants; Professional Development Opportunities; First Aid / CPR; Affordable Care Act Health Insurance Rebates and Vision/Dental at no cost. Our CSEA Child Care contract led to the first licensing / registration dispute resolution process in NY and more flexible adult/child ratios for providers and families that expanded earning potential for providers.

    We are gathering information from our members across the state about how the programs we have negotiated and developed for family child care providers benefit you and the children and families enrolled in your program. The information you share is confidential and will help us negotiate a third contract that reflects the priorities of our members across the state.

    I urge you to help us by taking ten minutes to COMPLETE THIS SURVEY ONLINE. If you prefer, you can download a print copy in English or download a print copy in Spanish, complete it and mail it back to us at CSEA Child Care Programs, 143 Washington Ave. Albany, NY 12210 or you can call us at 877-483-2732 and we will send you a copy.

    All surveys must be taken online or received by regular mail by September 8, 2017.

    Pam Wells, President
    CSEA/VOICE Local 100A


  • Getting it right for our Babies

    Please watch and share this video created by the Center for the Study of Child Care and WestEd’s For Our Babies . It does a good job outlining pressing child care issues, what we can do as advocates for working families, ourselves as childcare professionals, community members and parents.

    About the video: “With the average cost of child care in the U.S. equaling college tuition and millions of early childhood educators facing wages so low they often struggle to support their own families, WestEd’s For Our Babies and the Center for the Study of Child Care Employment released a new animated video to help people understand the challenges facing families, babies, and the teachers that work with them. Through the story of baby Eva, her parents who need care for her while they work, and infant/toddler teachers Nora and Carmen, we discover a broken system that needs our immediate attention. “Getting it Right for our Babies” presents three key strategies to right this situation in the United States: paid parental leave; affordable, quality child care; and investment in teachers.”


  • Take ‘Foundations of Health & Safety’ training online for FREE


    Get a Jumpstart Now!
    New federally required child care training due by 9/30/17

    By now you should have received an important ‘Dear Provider letter’ from OCFS about a new federally mandated training requirement that must be completed by September 30, 2017. Please see below for links. ALL individuals (including on-site providers and assistants) working in early learning and care settings – family, group family, legally-exempt, and centers – will need to complete the new training called ‘Foundations in Health and Safety’ before September 30, 2017.


    OCFS developed this course to satisfy new federal standards that states are required to meet as a result of the Child Care Development Block Grant Re-authorization Bill passed by the U.S. Congress in 2014. The course is available online – at no cost to you – through SUNY Professional Development Program.

    It is a self-directed; 5 hour web-based training is available to you and your staff members at any time – 24 hours a day, 7 days a week. The web application will save your progress and allow you up to 30 days to complete the entire course.

    Click here to link to the OCFS website for information
    Click here to complete the training online for free

    **Of you cannot take this online or have trouble accessing the link, please call the Work Institute at 855-472-6848.

    The course will soon be offered in Spanish and Mandarin. If you have questions, give us a call at 877-483-CSEA (2732). We encourage you to get started soon so that you will be in compliance when this new regulation rolls out! 

    If you do not complete this training by September 30, you will be out of compliance. Providers who are out of compliance will not be paid by DSS if they do not complete the training by September 30. 


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  • Westchester Chapter fights to fix subsidy payment issues

    7/26/16 UPDATE: CSEA/VOICE Local 100A and CSEA Southern Region President Billy Riccaldo joined by the Child Care Council met again this morning with the Board of Legislators and DSS Commissioner, Kevin McGuire to move forward on fixing the subsidy payment issues for providers, including back pay owed to providers due to County error in rates. Chairman Boykin suggested creating a special workgroup to convene in the coming weeks.

    CSEA/VOICE recently spoke out about the late and inaccurate subsidy payments that have been causing hardship for providers in Westchester County in the press. Here is a story which aired on Fios 1-TV. Our very own Cynthia Bolding, Westchester Chapter Representative, is featured in the story. Other stories ran in the Lower Hudson Valley media market as well. Interestingly, within hours after the FIos story aired, the Social Services Commissioner RSVP’d his attendance for the 7/26 meeting.

    FIOS 1-TV News story
    Read the Press Release