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We are CSEA/VOICE: a union made up of and working for family child care providers from across New York State, organizing for power to take on challenges facing us and the children and families we serve.


  • Happy Provider Appreciation WEEK!

    Provider Appreciation Day is officially May 11, 2018! 

    The State of New York/Governor’s office issued a proclamation!
    Also, OCFS has provided downloadable materials to help Providers celebrate the day including a coloring page for kids and special certificate for Providers and staff!

    View/Read Proclamation
    View/Download Additional Provider Appreciation Day Materials from OCFS

    Thank you coloring pictureWorld's Best Provider





    Click to enlarge and read



  • Letter from OCFS regarding Market Rate Survey



    Haga clic aquí para traducción al español

    April 2018

    Dear Child Care Provider:

    OCFS is inviting child care providers to take a short online survey about the rates they charge and their experiences with past Child Care Market Rate Surveys, if any. Please consider taking this important survey. The information that we gather will help us to:

    –Make improvements in future market rate surveys, andphone survey
    –Establish child care subsidy payment rates.

    Here’s what you need to know about the survey:

    –It is voluntary and confidential.
    –It takes about 10 minutes.
    –You will need to enter your license ID#, registration ID#, or NYC DOH permit #.
    –It’s available online at
    –The survey will be available online from NOW until May 20, 2018.

    If you do not have access to a computer and you want to complete the survey, you can request a hardcopy through the mail. Requests received by May 18, 2018 will be processed. Mail your request to:

    Division of Child Care Services
    New York State Office of Children and Family Services
    52 Washington Street
    Rensselaer, NY 12144

    If you have questions about the online survey, please call us at (518) 474-9454.

    Thank you!


    Janice Molnar
    Deputy Commissioner
    Division of Child Care Services


  • State approved training


    Get state approved training to meet enrollment/registration/licensing requirements AT NO COST TO YOU  with participating training organizations by using the CSEA/VOICE Professional Development Training Program. There are many child care training topics and hours delivered by participating training organizations available.  This program is open to NYS Registered Family or Licensed Group Family as well as Legally Exempt childcare providers outside of New York City.

    This opportunity is funded by the Professional Development dollars that CSEA/VOICE negotiated in our second union agreement with NYS and OCFS.

    *How to Use this Program *

    1. Go to: and enter your license/registration/enrollment number and CSEA ID,  then select a participating training organization where you would like to take training.

    2. Now you must contact the participating training organization directly to REGISTER for training classes. You should have no out-of-pocket expense when using a participating provider. You may take as many classes as you like.

    For more information contact Diane Medick at or at 518-782-4426 or 855-472-6848 (toll-free). For more information about CSEA/VOICE call our Bi-lingual Child Care Resource Center at 877-483-CSEA (2732).


  • 2018 Minimum Wage Increase Information


    ImportantIcon.svgWe have sent all members an email with the following link to information about 2018 minimum wage law in New York.  If you employ individuals to work in your child care program, you must comply with the NY Labor Law. We have included the NY Department of Labor Minimum Wage Chart below. After checking this link, and reviewing the chart below, call us if you have questions, contact us at 877-483-2732.

    PLEASE NOTE that the new rates vary per region.

    Upcoming Minimum Wage Increases: The Minimum Wage rates are scheduled to increase each year on 12/31 until they reach $15.00 per hour. Employers must post a Minimum Wage Information poster in their establishment.










  • What you need to know re: NEW Paid Family Leave Program

    Governor Andrew M. Cuomo’s landmark Paid Family Leave has already launched. New Yorkers now have job-protected, paid time off to bond with a new child, care for a family member with a serious health condition, or help relieve family pressures when a loved one is called to active military service abroad. There are many resources available to help employees and employers understand this great benefit. Visit to access:

    Paid Family Leave Forms: Download all the forms needed to request Paid Family Leave or waive coverage.

    Frequently Asked Questions: Get answers to questions on benefits, funding, eligibility, taking Paid Family Leave, and more.

    Model Language for Written Materials: Access language on Paid Family Leave that employers can customize and print to use for handbooks and other written guidance for employees.

    Downloadable Guides: View fact sheets and FAQs that will help answer questions about Paid Family Leave and how it’s applied.

    Payroll Deduction Calculator: Calculate weekly payroll deductions with this easy-to-use tool.

    Employer and Employee Recorded Presentations: View presentations for employees and employers explaining Paid Family Leave, including the three uses of Paid Family Leave, benefits, eligibility and the request process.

    Notices: Employers can download a template for notifying employees of payroll deductions and an Employee Statement of Rights.

    About Paid Family Leave Paid Family Leave Stats Gallery 01

    As of January 1, 2018, almost all employees who work for private employers in New York will have access to Paid Family Leave — an employee-funded insurance policy that provides job-protected, paid time off to bond with a new child, care for a sick family member, or help relieve pressures when a family member is called to active military service abroad. Benefits phase in over four years. In 2018, employees can take up to eight weeks of paid time off at 50% of their average weekly wage (AWW), capped at 50% of the New York State Average Weekly Wage (SAWW). By 2021, employees will be able to take up to 12 weeks at 67% of their AWW, capped at 67% of the SAWW.

    For more information on Paid Family Leave, visit or call the Paid Family Leave Helpline at (844) 337-6303.


  • Professional Development Programs Renewed

    Professional Development is a big part of our successful contract negotiations allowing us to offer incredible development opportunities for child care providers across New York State. Here are some great programs currently on offer.  Click each link and explore a whole world of opportunities:

    Professional Development Program
    CDA Scholarship Program
    Tuition Assistance Program
    CPR/First Aid

    Since 2002, we’ve built a strong union that supports child care providers to deliver early learning and care to thousands of children and families across the state. We have accomplished many of the goals set by our members at regional, statewide, and chapter meetings.  Through two rounds of contract negotiations since 2009, we have:

    — delivered more than 30,000 five hundred ($500) child care quality grants to providers who applied
    — established a professional development fund for family child care;
    — implemented Affordable Care Act health insurance rebates and vision/dental insurance;
    — implemented a Fair Dispute Resolution Process for Payments and Inspections;
    — secured Guiding Principles (Provider Rights) to get the respect we deserve.

    Because we have strong base of dues paying members, CSEA has a robust program to support our members and providers across the state. CSEA/VOICE:

    — established the first bi-lingual statewide family child care resource center to assist with registration, licensing, and inspections; DSS payments; fraud investigations and training; CACFP, and professional development.
    — assists with CPS, fair hearings, OCFS license and registration enforcement procedures and zoning issues.
    — passed legislation to make adult-child ratios more flexible for providers and families. With new ratios, family child care businesses gained the potential to increase earnings as much as $15,000 per year.
    — successfully improved provider payments in more than a dozen counties across the state.


  • Summits affirm commitment to child care and our union
    Tonko_officers webcopy

    CSEA Local 100A Treasurer Sally Heater, U.S Congressman Paul Tonko, Dutchess Chapter Rep. Nikki Johnson and CSEA Local 100A President Pam Wells, pose with Senator Tonko after he committed to prioritizing children, families and childcare at the Albany Summit.

    After months of Chapter meetings and conversations with members at their homes and on the phone,  more than 220 CSEA/VOICE members came out in Rochester on May 20, in Albany on September 16, and in Uniondale, Long Island on October 14 to celebrate our accomplishments, ratify our action plan for the next two years and talk child care with elected officials.

    We told our story from the very beginning, starting in Albany in 2002, when family child care providers didn’t even have the right to form a union right up to announcing the happy news that we have our third Tentative Agreement with OCFS and NYS.

    We recognized that working together, we are stronger. We have come a long way indeed!

    Elected officials joined us – all committing to work to expand funding for child care in New York and Washington DC to support working families and those of us who deliver quality early learning and care every day. U.S. Congressman Paul Tonko, New York Senators Elaine Phillips and Rich Funke, New York State Assembly-members Michaelle Solages, Patricia Fahey, and Harry Bronson all stood in person, in front of our membership and pledged to advance child care for us and working families across the state.

    We enjoyed catching up and welcoming new members over a sit-down lunch.  Some folks stayed for the afternoon workshops and headed home with a training certificate in hand.

    Enjoy photos from the Rochester Summit
    Enjoy photos from the Albany Summit
    Enjoy photos from the Long Island Summit


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  • Children cannot be without competent supervision at any time.

    This is the main topic of the latest “Dear Provider” letter from OCFS. In this letter, OCFS includes helpful tips to maintain compliance with supervision regulations and make sure that children are safe and accounted for at all times. Be sure to read their recommended strategies linked below.
    In English:

    En español: