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We are CSEA/VOICE: a union made up of and working for family child care providers from across New York State, organizing for power to take on challenges facing us and the children and families we serve.


  • Join us at the NYAEYC Annual Conference

    CSEA/VOICE will cover your conference registration fees for all licensed group family and registered family child care providers (outside of NYC).


     All registration fees paid by CSEA/VOICE!
    This is a great professional conference. Network with other family child care providers and earn training credits!

    Get your payment code:
    Provide your CSEA ID number and daycare license number and choose a package.  Once you receive your code, you can register with NYAEYC directly by going to the NYAEYC registration portal at:

    NYAEYC Conference Registration Instructions
    In addition to the instructions above, please note: when given the choice between “Credit and Invoice”, please choose “Invoice.” You will see a balance but, that is OK. Proceed with registering and retain the invoice document for your own records.

    If you can’t make the whole conference and live nearby, you can register for one day.
    For more information including your CSEA ID number, email or call 877-483-2732.


  • 2018 Minimum Wage Increase Information


    ImportantIcon.svgWe have sent all members an email with the following link to information about 2018 minimum wage law in New York.  If you employ individuals to work in your child care program, you must comply with the NY Labor Law. We have included the NY Department of Labor Minimum Wage Chart below. After checking this link, and reviewing the chart below, call us if you have questions, contact us at 877-483-2732.

    PLEASE NOTE that the new rates vary per region.

    Upcoming Minimum Wage Increases: The Minimum Wage rates are scheduled to increase each year on 12/31 until they reach $15.00 per hour. Employers must post a Minimum Wage Information poster in their establishment.










  • What you need to know re: NEW Paid Family Leave Program

    Governor Andrew M. Cuomo’s landmark Paid Family Leave has already launched. New Yorkers now have job-protected, paid time off to bond with a new child, care for a family member with a serious health condition, or help relieve family pressures when a loved one is called to active military service abroad. There are many resources available to help employees and employers understand this great benefit. Visit to access:

    Paid Family Leave Forms: Download all the forms needed to request Paid Family Leave or waive coverage.

    Frequently Asked Questions: Get answers to questions on benefits, funding, eligibility, taking Paid Family Leave, and more.

    Model Language for Written Materials: Access language on Paid Family Leave that employers can customize and print to use for handbooks and other written guidance for employees.

    Downloadable Guides: View fact sheets and FAQs that will help answer questions about Paid Family Leave and how it’s applied.

    Payroll Deduction Calculator: Calculate weekly payroll deductions with this easy-to-use tool.

    Employer and Employee Recorded Presentations: View presentations for employees and employers explaining Paid Family Leave, including the three uses of Paid Family Leave, benefits, eligibility and the request process.

    Notices: Employers can download a template for notifying employees of payroll deductions and an Employee Statement of Rights.

    About Paid Family Leave Paid Family Leave Stats Gallery 01

    As of January 1, 2018, almost all employees who work for private employers in New York will have access to Paid Family Leave — an employee-funded insurance policy that provides job-protected, paid time off to bond with a new child, care for a sick family member, or help relieve pressures when a family member is called to active military service abroad. Benefits phase in over four years. In 2018, employees can take up to eight weeks of paid time off at 50% of their average weekly wage (AWW), capped at 50% of the New York State Average Weekly Wage (SAWW). By 2021, employees will be able to take up to 12 weeks at 67% of their AWW, capped at 67% of the SAWW.

    For more information on Paid Family Leave, visit or call the Paid Family Leave Helpline at (844) 337-6303.


  • Professional Development Programs Renewed

    Professional Development is a big part of our successful contract negotiations allowing us to offer incredible development opportunities for child care providers across New York State. Here are some great programs currently on offer.  Click each link and explore a whole world of opportunities:

    Professional Development Program
    CDA Scholarship Program
    Tuition Assistance Program
    CPR/First Aid

    Since 2002, we’ve built a strong union that supports child care providers to deliver early learning and care to thousands of children and families across the state. We have accomplished many of the goals set by our members at regional, statewide, and chapter meetings.  Through two rounds of contract negotiations since 2009, we have:

    — delivered more than 30,000 five hundred ($500) child care quality grants to providers who applied
    — established a professional development fund for family child care;
    — implemented Affordable Care Act health insurance rebates and vision/dental insurance;
    — implemented a Fair Dispute Resolution Process for Payments and Inspections;
    — secured Guiding Principles (Provider Rights) to get the respect we deserve.

    Because we have strong base of dues paying members, CSEA has a robust program to support our members and providers across the state. CSEA/VOICE:

    — established the first bi-lingual statewide family child care resource center to assist with registration, licensing, and inspections; DSS payments; fraud investigations and training; CACFP, and professional development.
    — assists with CPS, fair hearings, OCFS license and registration enforcement procedures and zoning issues.
    — passed legislation to make adult-child ratios more flexible for providers and families. With new ratios, family child care businesses gained the potential to increase earnings as much as $15,000 per year.
    — successfully improved provider payments in more than a dozen counties across the state.


  • Parents and Providers: Your Voice Makes a Difference—Tell us your story

    2shareyourstoryState and County lawmakers rely on hearing from the public to decide what kind of funding and eligibility to give to child care. Stories from parents can help shape how lawmakers prioritize what our communities’ need.

    Personal experiences in dealing with the child care subsidy system are incredibly valuable and vital for our leaders to hear right now, as our State and Local Governments begin to make key budget decisions that can directly affect our access to child care subsidies.

    You can have a huge impact on whether policymakers work to make child care more affordable by helping them recognize that our communities need better access to child care for parents to work, climb the career ladder, move ahead and for our children to receive the solid foundation and education we need for our communities to thrive.

    We need your help collecting the stories of the parents whose children you care for or your own to create an accurate statewide report that illustrates to decision makers the reality parents face in finding and keeping quality child care; simple stories that just tell it like it is.

    Can the parents of the children in your care answer these questions or can you share your experience as a parent or as a provider?

    –Is affording child care a challenge you face?
    –Have you had a reduction in child care access recently?
    –How has that affected your family?

    –Has access to child care been threatened for you and your child?
    –What have you had to do to get by?

    –What are your worries for your child if he/she doesn’t have access to child care?
    –What are your worries for your employment status?
    –Have you gotten into trouble at work because of unreliable child care?

    –Have you lost a job because you no longer qualify for a subsidy?
    –Have you had to resort to full assistance/welfare because of losing a childcare subsidy?

    Well, then we would love to hear from you!

    Your voice is essential to ensure that our leaders understand how important access to child care is for working families.

    **Please share your story through the following web form by January 15, 2018:


    Thanks for your help on this big project. We appreciate all of your time and effort.


  • Summits affirm commitment to child care and our union
    Tonko_officers webcopy

    CSEA Local 100A Treasurer Sally Heater, U.S Congressman Paul Tonko, Dutchess Chapter Rep. Nikki Johnson and CSEA Local 100A President Pam Wells, pose with Senator Tonko after he committed to prioritizing children, families and childcare at the Albany Summit.

    After months of Chapter meetings and conversations with members at their homes and on the phone,  more than 220 CSEA/VOICE members came out in Rochester on May 20, in Albany on September 16, and in Uniondale, Long Island on October 14 to celebrate our accomplishments, ratify our action plan for the next two years and talk child care with elected officials.

    We told our story from the very beginning, starting in Albany in 2002, when family child care providers didn’t even have the right to form a union right up to announcing the happy news that we have our third Tentative Agreement with OCFS and NYS.

    We recognized that working together, we are stronger. We have come a long way indeed!

    Elected officials joined us – all committing to work to expand funding for child care in New York and Washington DC to support working families and those of us who deliver quality early learning and care every day. U.S. Congressman Paul Tonko, New York Senators Elaine Phillips and Rich Funke, New York State Assembly-members Michaelle Solages, Patricia Fahey, and Harry Bronson all stood in person, in front of our membership and pledged to advance child care for us and working families across the state.

    We enjoyed catching up and welcoming new members over a sit-down lunch.  Some folks stayed for the afternoon workshops and headed home with a training certificate in hand.

    Enjoy photos from the Rochester Summit
    Enjoy photos from the Albany Summit
    Enjoy photos from the Long Island Summit


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  • Children cannot be without competent supervision at any time.

    This is the main topic of the latest “Dear Provider” letter from OCFS. In this letter, OCFS includes helpful tips to maintain compliance with supervision regulations and make sure that children are safe and accounted for at all times. Be sure to read their recommended strategies linked below.
    In English:

    En español:


  • CSEA Child Care Contract Negotiations – 2017 Member Survey



    Lee la carta en español aquí
    Haga clic para la encuesta (en Español)
    Complete the survey online (in English)


    Dear CSEA/VOICE Local 100 A and CCPT Local 100B members,

    We will soon begin to negotiate our third family child care contract with the Office of Children and Family Services (OCFS) and New York State. Our CSEA Child Care negotiating team is made up of a diverse group of our members representing communities across the state.

    The last two rounds of contract negotiations resulted in new resources and programs for family child care providers across the state: $500 Quality Program Grants; Professional Development Opportunities; First Aid / CPR; Affordable Care Act Health Insurance Rebates and Vision/Dental at no cost. Our CSEA Child Care contract led to the first licensing / registration dispute resolution process in NY and more flexible adult/child ratios for providers and families that expanded earning potential for providers.

    We are gathering information from our members across the state about how the programs we have negotiated and developed for family child care providers benefit you and the children and families enrolled in your program. The information you share is confidential and will help us negotiate a third contract that reflects the priorities of our members across the state.

    I urge you to help us by taking ten minutes to COMPLETE THIS SURVEY ONLINE. If you prefer, you can download a print copy in English or download a print copy in Spanish, complete it and mail it back to us at CSEA Child Care Programs, 143 Washington Ave. Albany, NY 12210 or you can call us at 877-483-2732 and we will send you a copy.

    All surveys must be taken online or received by regular mail by September 8, 2017.

    Pam Wells, President
    CSEA/VOICE Local 100A