Free Online Courses Developed by Industry Expert Tom Copeland

The VOICE/CSEA Professional Development Child Care Program is offering 6 online training courses for a total of 8.5 approved training hours on “The Business of Family Child Care” topics. Each course  is eligible for Educational Incentive Program (EIP) funding if applicable.

The online courses provide a supportive learning environment, accessible to providers at any time of the day or night. The following CSEA online courses were reviewed and approved by OCFS as non-credit bearing distance learning training that meets the criteria for training hours: The Basics of Family Child Care Record Keeping and Taxes; The Business of Family Child Care; Family Child Care Contracts and Policies; Marketing Your Business; Money Management and Retirement Planning; Reducing Your Risks and Legal and Insurance Issues.

To take these courses:


2017-2018 CSEA/VOICE Action Plan

If you cannot see the images below view the Action Plan
via this link: 2017-2018 CSEA/VOICE Action Plan

Agenda P1

Agenda P2



Get state approved training to meet enrollment/registration/licensing requirements
  with participating training organizations by using the CSEA/VOICE Professional Development Training Program. There are many child care training topics and hours, delivered by participating training organizations available. This program is open to NYS Registered Family, Licensed Group Family and Legally Exempt childcare providers outside of New York City.

This opportunity is funded by the Professional Development dollars that CSEA/VOICE negotiated in our second union agreement with NYS and OCFS.

**Virtual training available through training organizations**

How to Use this Program

1.  Go to: and enter your license/registration/enrollment number and CSEA ID,  then select a participating training organization where you would like to take training. Training organizations that are highlighted in the dropdown menu are those offering training using a virtual platform.

2. Now you must contact the participating training organization directly to REGISTER for training classes. You should have no out-of-pocket expense when using a participating provider. You may take as many classes as you like.

For more information contact Diane Medick at or at 518-782-4426 or 855-472-6848 (toll-free). For more information about CSEA/VOICE call our Bi-lingual Child Care Resource Center at 877-483-CSEA (2732).

CSEA/VOICE Tuition Assistance Program


CSEA/VOICE is offering tuition assistance once again to all NYS Registered Family or Licensed Group Family childcare providers outside of New York City taking credit-bearing coursework leading to an Associate’s or Bachelor’s Degree in Early Care Education or coursework toward a Child Development Associate Credential (CDA).

CSEA/VOICE can provide tuition vouchers or reimburse up to $305 per credit hour for courses up to four credits for a total of four vouchers and/or reimbursements between  April 1, 2020 and March 31, 2021.

Tuition Reimbursement Application

Tuition Voucher Application

 2020 -2021 CSEA/VOICE Tuition Assistance Program Catalog


Gov. Cuomo Announces “Emergency Regulations” for Child Care

Governor Andrew M. Cuomo today announced new emergency regulations to improve the safety and accountability of child care programs in New York State. The regulations define the conditions under which the state may revoke or suspend a provider’s licenses and increase penalties for serious violations of child care health and safety standards. The Governor also announced that the state is expanding its enforcement for illegally operating child care programs as well…Read more of the Governor’s press release.


Every two years, OCFS conducts a survey of the price of child care to private pay parents across New York state.  The data collected is used to determine the DSS subsidy reimbursement rate in your County.  The survey is conducted by phone and will happen over the next 12 weeks.  If you are called to participate, you will see “Mrkt Rate Srvy” on your caller ID.  If you cannot take time to answer the survey questions when you are called, you can still answer the call and make arrangements to do so at a time that is convenient for you.  All information that you provide is confidential.

You will also receive a letter and a form from OCFS.  It is helpful to complete the form (although OCFS does not collect them) to help prepare your answers for a call.  You can access both the letter and worksheet (form) in English and in Spanish below.  Some providers may receive a call before the OCFS letter arrives.

If you are called to participate, we strongly encourage you to do so, even if you do not currently serve children receiving subsidies.  The more participation by providers serving private pay parents, the better data OCFS will have and use to establish new DSS subsidy reimbursement rates next year.

If you have questions or would like more information about the OCFS Market Rate Survey, contact us by email; or call 877-483-CSEA (2732).

Market Rate Survey Letter to Providers (in English) 
Market Rate Survey Worksheet (in English)

Carta de encuesta de tarifas de mercado a los proveedores (en español)
Hoja de trabajo de la encuesta sobre la tasa de mercado (en español)


CSEA Child Care Contract Negotiations – 2017 Member Survey



Lee la carta en español aquí
Haga clic para la encuesta (en Español)
Complete the survey online (in English)


Dear CSEA/VOICE Local 100 A and CCPT Local 100B members,

We will soon begin to negotiate our third family child care contract with the Office of Children and Family Services (OCFS) and New York State. Our CSEA Child Care negotiating team is made up of a diverse group of our members representing communities across the state.

The last two rounds of contract negotiations resulted in new resources and programs for family child care providers across the state: $500 Quality Program Grants; Professional Development Opportunities; First Aid / CPR; Affordable Care Act Health Insurance Rebates and Vision/Dental at no cost. Our CSEA Child Care contract led to the first licensing / registration dispute resolution process in NY and more flexible adult/child ratios for providers and families that expanded earning potential for providers.

We are gathering information from our members across the state about how the programs we have negotiated and developed for family child care providers benefit you and the children and families enrolled in your program. The information you share is confidential and will help us negotiate a third contract that reflects the priorities of our members across the state.

I urge you to help us by taking ten minutes to COMPLETE THIS SURVEY ONLINE. If you prefer, you can download a print copy in English or download a print copy in Spanish, complete it and mail it back to us at CSEA Child Care Programs, 143 Washington Ave. Albany, NY 12210 or you can call us at 877-483-2732 and we will send you a copy.

All surveys must be taken online or received by regular mail by September 8, 2017.

Pam Wells, President


Free 5.75hr. Health and Safety Training for Legally-Exempt Providers

Used to fulfill the federal health and safety requirements and NYSOCFS training topics in:

–Nutrition and health needs infants and children
–Safety and security procedures
–Business record maintenance and management
–Child abuse and maltreatment identification and prevention
–Statutes and regulations pertaining to child day care
–Statutes and regulations pertaining to child abuse
–Education, identification, diagnosis and prevention of shaken baby syndrome
–All classes take place on Saturdays from 9am-3:30pm with registration beginning at 8:30am.
–Morning refreshments and lunch provided.

Legally-exempt child care providers who have completed 10 or more hours of training are eligible to receive an enhanced rate from their Local Department of Social Services (LDSS).

Getting it right for our Babies

Please watch and share this video created by the Center for the Study of Child Care and WestEd’s For Our Babies . It does a good job outlining pressing child care issues, what we can do as advocates for working families, ourselves as childcare professionals, community members and parents.

About the video: “With the average cost of child care in the U.S. equaling college tuition and millions of early childhood educators facing wages so low they often struggle to support their own families, WestEd’s For Our Babies and the Center for the Study of Child Care Employment released a new animated video to help people understand the challenges facing families, babies, and the teachers that work with them. Through the story of baby Eva, her parents who need care for her while they work, and infant/toddler teachers Nora and Carmen, we discover a broken system that needs our immediate attention. “Getting it Right for our Babies” presents three key strategies to right this situation in the United States: paid parental leave; affordable, quality child care; and investment in teachers.”


Provider Appreciation Day is May 10th

Happy Provider Appreciation Day!
This Friday May 10th is National Child Care Provider Day. We annually celebrate the Friday before Mother’s Day to recognize child care providers, teachers and other educators of young children everywhere. Child care providers deserve a big “Thank you” for their dedication, commitment and compassion. Thank you for all you do!  Please read a letter from CSEA President Danny Donohue and also a message from OCFS.

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